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Payment FAQ

Money Back Guarantee

We offer a 100% unconditional money back guarantee. If you are unhappy with your purchase for any reason we will give you a full refund, no questions asked. Please email support at ibooksauthortemplates dot com with the subject ‘Refund Request’ with the date of purchase.

Support Options

Support is included with every purchase and is available via Phone, live chat, or email. Contact us at support@ibooksauthortemplates or call us at +1.888.667.4504 or live chat below!

Can I Customize My Templates?

Yes! All templates are 100% completely customizable. You can change colors, fonts, images - as much or as little as you want - everything is completely customizable.

Is Checkout Secure?

Yes, both credit card and Paypal methods are 100% secure - we use a secure 256-bit SSL encrypted payment system (the gold standard in security) and we don’t store your credit card information. Shopping is safe with us!